Shipping policy
Shipping Policy
Last Updated: July 18, 2026
At eyeztoyoursoul, we are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are processed Monday through Friday, excluding weekends and holidays.
- During sales, holidays, or new product launches, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
- United States: 3–7 business days
- Canada: 7–14 business days
- International: 10–21 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Delays
While we strive to deliver orders on time, eyeztoyoursoul is not responsible for delays caused by shipping carriers, weather conditions, customs processing, holidays, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping charges to be reshipped.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at abcence253@gmail.com. We will work with the shipping carrier to help resolve the issue.
International Orders
International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.
Questions
If you have any questions regarding shipping, please contact us at:
Email: abcence253@gmail.com